my laptop has totally refused to cite & write. :-( it was working perfectly yesterday and today when i open both word and endnote, i don't get the endnote option under tools in word. anyone has ideas?

endnote :)

thanks! problem sorted.

http://library.kent.ac.uk/library/online/endnote/install.shtml

In case you have problems such as this again, jojo, the Endnote website has a pretty good FAQ technical problems section. I have been able to solve most of my Endnote-related issues by looking them up there.

thanks